Privacy PolicyPrivacy Policy

Privacy Policy


Toshiba places great importance on respecting the personal rights of all visitors to its websites and users of online communication services.

Please find below our DATA PROTECTION DECLARATION, informing you of the nature and extent of the personal data collected via these websites and online communication services, as well as the purposes for which this data is processed and used.

Webserver – Protocols

When you visit our website, as is typical on almost all websites, our server automatically collects personal information such as your IP address (including the domain name associated with the IP address, i.e. using reverse look-up), the date and time of your visit to our website, the pages you visited on our website, the browser you are using, etc. It also stores, where available, the country from which you are accessing our website (only the ending is saved, e.g. “ae” for United Arab Emirates since this indicates the country), since this indicates the relevant country), the language of the browser you are using, the website from which you are accessing our website, the search word used (if our site is accessed via a search engine), as well as the type of connection and operating system. We use this information to constantly help improve your website experience.

Personal Data you Provide through Websites or Online Communication Services

In general, you do not need to provide personalised information to access our websites. However, you might provide personal data to benefit from online communication services. Your personal data (e.g. your name, address, telephone number, email address, etc.) is stored only if you provide us with this information in order to use one of the services on our website (e.g. registering warranties/service, registering for a personalised web experience, signing up for the newsletter (e-mail only) or taking part in competitions). This data is then processed and used to perform the requested services. In addition, this data is only processed and used for other purposes (e.g. sending additional information about our company and products) if you have given us your advance consent to do so. Your consent is also required to transmit your personal data to third parties outside the legally permitted circumstances.

On some sites, we use a “double opt-in system”. This means that when you first register with us, you are sent a confirmation email containing your login details. You then need to use these details to access our website. Your registration is not activated until you have logged in with your user name and password.

Right of Access to Personal Data and Withdrawing Consent

You have the right to receive a copy of your stored personal data at any time. In addition, you are entitled to withdraw your consent with future effect at any time. Please use the address provided under “Contacts” to do so.

Protecting the Privacy of Minors

Our websites and online communication services are not addressed to children and young people under the age of 14. Children and young people under the age of 14 may not transmit any personal data over the Internet without the consent of their parent or guardian. We ensure that we do not knowingly store any personal data relating to minors.


Some of our websites use cookies to track users’ preferences and help us to structure the website optimally. Cookies are small files which are stored temporarily on your hard disk (session-based cookies). These cookies exist only until the end of the Internet session. They are used for navigation and increase the user friendliness of a website. You can still use some of our website even if you do not want cookies to be created on your computer. However, please note that some functions may be restricted and/or some websites will not be available. Most browsers accept cookies automatically. However, you can prevent this by setting your browser to block all cookies. For details, please refer to the instructions provided by your browser manufacturer.

Use of Google Analytics

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. On behalf of the operator of this website Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and provide other services relating to website activity and Internet usage to the website operator. The IP address provided by your browser in line with Google Analytics will not be associated with any other data held by Google. You have the opportunity to avoid the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. Additionally you can prevent the documentation and processing of the data regarding your usage of the website (incl. your IP address) by Google by downloading and installing the following browser plug-in:

Link to other Websites

Our websites contain links to other websites where you can find out more about other Toshiba Corporation products, other group companies or our partners. Please note that this data protection declaration does not apply to such third party websites to which you may be redirected.

On our websites, you may also find links to social media websites such as Facebook, YouTube or others. These third party websites are not operated by Toshiba Corporation. Please refer to the data privacy policies of the particular platform provider. Toshiba has no influence on the processing or usage of your personal data by any third party platform providers and is only responsible for the content that Toshiba itself provides on these third party web pages. You may be required to register on such social media websites in order to fully interact and experience Toshiba Corporation social media websites. Please note that Facebook or other platform providers may already collect personal data (e. g. IP-address) when you follow such links or when your browser connects to the social media website.


Toshiba has implemented technical and organizational security measures to guarantee the security of your personal information. Users’ personal information is stored in our secure networks and access is restricted to those employees and partners who are entitled to access our systems.

In areas where you enter data, we work with the “Secure Socket Layer” (SSL) standard encryption system. Please note that your browser must support encryption protection. You can find this SSL encryption, for example, in Internet Explorer version 3.0 or a higher version and most other browsers. Data is stored in databases which are protected against unauthorized access by security firewalls and software. Whenever your browser displays a closed padlock symbol at the bottom of the screen, or a similar icon/highlighted web address in a different browser, this indicates that your data is being transmitted in an encrypted format.

If the SSL certificate is not available for technical reasons, an error page is displayed to ensure that under no circumstances your data is transmitted without encryption.


Toshiba reserves the right to add, delete, or modify any or all terms of the Data Protection Declaration at any time with or without notice.

Informations / Contacts

You can contact us at the address below

Toshiba TEC Singapore Pte Ltd
2 Ang Mo Kio Street 62
Singapore 569138

Tel. +6564819488